Till Then #StaySafe
Our main goal as a hotel is to provide our guests with memorable experiences in a safe environment. Under the current circumstances created by the COVID-19 epidemic, we are focusing more than ever on providing a safe environment for both our guests and staff.
Though the virus' spread in Greece has been fairly well controlled, Greece is currently under a curfew lockdown. The Greek government's proactivity demonstrates that the country is a secure destination that is working to protect both its citizens and visitors. As we all suffer from the unprecedented scale of this crisis, we urge you to remain safe and follow the instructions of WHO and of your local authorities.
As a result of the COVID-19 situation, we have moved the hotel's opening date from 21st April to 1st May 2020. We will continue to monitor the situation in order to extend the date accordingly if necessary. We aim to provide 4 weeks notice in advance of the opening.
In order to assist our guests that have planned travel within the upcoming weeks, we have updated some of our policies:
- All bookings, including those that are non-refundable, will be fully reimbursed if they fall over a date that the hotel will be closed (21st - 30th April 2020)
- All bookings for April - June 2020 can be changed to any date in 2020 or can be transferred to the same booking period in 2021 without any additional cost. Room type and duration of the stay must remain the same.
Our sales & reservations teams remain on duty during this period in order to assist you with any changes to your booking or questions that you may have regarding the hotel and Crete.
It is important that we emerge from this situation united as one. With the travel industry being one of the most affected sectors, it is not only the hotels but also our partner Travel Agents, Tour Operators and Airline Carriers who are unable to offer their services. All the individuals who have been financially impacted are constantly in our thoughts. As you might be considering your travel plans for the future, this is a great opportunity to use current discounts both on flight fares and room prices in order to support your favourite destinations during this difficult time.
We look forward to safely welcoming you again to Abaton Island Resort & Spa, your personal sanctuary.
Georgios Kaloutsakis, Deputy CEO Abaton Island Resort & Spa